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Appointments vs Events: when to use which

How to choose between Appointments (one-on-one bookable time slots) and Events (gatherings with registration and check-in).

Gracely has two tools that both involve people signing up for a time — Appointments and Events. They solve different problems. Here's how to pick the right one.

Use Appointments when…

You want people to book a personal time slot with you or a team member. Each booking is its own short session at a time the person chooses from your availability.

Good fits:

  • Pastoral counseling or prayer meetings

  • One-on-one check-ins

  • Pre-marital or follow-up sessions

  • Office hours with a staff member

How it works: you create an appointment type, set your available days, times, and session length, and share the public link. People pick an open slot and book themselves. You manage who's booked in the Bookings tab. (See How to Set Up and Manage Bookings.)

Use Events when…

You're running a gathering that many people attend at the same time and you want registration, attendance tracking, or check-in.

Good fits:

  • Sunday services and special services

  • Conferences, retreats, and workshops

  • Kids/youth programs with child check-in

  • Paid or ticketed gatherings

How it works: you create an event with a date, location, and optional registration. People register, and on the day you track attendance and check people in from the event's Attendees tab. Events also support secure child check-in (printed Child + Guardian labels with a pickup code) on supported plans, paid ticketing, and volunteer assignment.

Quick comparison

Appointments

Events

Best for

One person booking a personal time slot

Many people attending one gathering

Who picks the time

The person, from your available slots

You set the date and time

Sign-up

Public booking link per appointment type

Event registration page

On the day

View bookings in the Bookings tab

Track attendance / check-in in the Attendees tab

Extras

Embeddable booking form, open/close bookings

Child check-in, paid tickets, volunteers, headcount

💡 Tip: Need a recurring weekly gathering people just show up to? That's an Event. Need someone to grab 30 minutes with a pastor? That's an Appointment.

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