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Bulk actions in the People list

How to select multiple people and run bulk actions like email, SMS, group, visitor status, and delete from the People list.

This article shows you how to act on many people at once from the People list, so you can message, organize, or clean up your database in a few clicks.

👉 Log in to Gracely to follow along.

Select the people you want

  1. Go to People from the left sidebar.

  2. Use the checkboxes next to each person to select them.

  3. A bulk actions toolbar appears at the top of the list.

① Tick the box next to each person and the toolbar appears. ② Select all active selects everyone in the current view. ③ Send Emails is one of the actions.

To work with everyone, click Select all active. You can then deselect individual people if needed, and the toolbar keeps an accurate count of who's included.

💡 Tip: Apply filters or a search first, then click Select all active (or Select all visitors on the Visitors filter) to act only on the matching people, for example all visitors or everyone in one city.

What you can do in bulk

With people selected, the toolbar gives you these actions:

  • Send Emails — compose one email and send it to everyone selected. Only people with an email address receive it.

  • Send SMS — send a text message to everyone selected who has a phone number. SMS uses your message credits.

  • Add to group — add all selected people to one or more groups at once.

  • Mark as Visitors — flag the selected people as visitors.

  • Remove Visitor Status — switch the selected people back to regular members.

  • Delete — permanently remove the selected people from your database.

The toolbar: ① Select all active ② Send Emails ③ Send SMS ④ Add to group ⑤ Mark as Visitors ⑥ Remove Visitor Status ⑦ Delete.

Deleting in bulk

  1. Select the people you want to remove.

  2. Click Delete in the toolbar.

  3. Review the count in the confirmation message and confirm.

⚠️ Note: Bulk delete is permanent and cannot be undone. If you only want to take people out of your active list while keeping their history, archive them one at a time from each profile or from the row's three dots (⋯) menu instead.

Tips

  • Use filters to build precise groups before selecting.

  • Sending email or SMS to a large group may take a few minutes.

  • Bulk emails respect unsubscribe preferences, and SMS only goes to people with a valid phone number.

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