🎬 Watch the 30-second video: Communications: How to send a text message
Send a text to one member or many, all from the Communication Hub. (SMS must be activated first.)
👉 Log in to Gracely to follow along.
Go to Communications
In the left-hand menu, open Communications.Open SMS
Click SMS under Communications to view past messages and send new ones.Start a new text
Click Send new to open the SMS composer.
Communications → SMS. ① Send new opens the composer. ② SMS Credits shows what you have left; ③ Buy more adds credits.
Select recipients
Click Select recipients...
Choose the members you want to text
Click Select
Write your message
Type your message in the text box. The counter shows characters · SMS, for example “235 characters · 2 SMS”.
Below the box, SMS × people = credits shows how many credits the send will use, out of the credits you have available.
Keep it clear and concise — shorter texts use fewer credits.
① Recipients, ② character and SMS counter, ③ your message, ④ SMS × people = credits needed, ⑤ Send.
Send or schedule
Click Send to send now, click the arrow next to it and choose Schedule for later, or click Save as draft.
Click the arrow next to Send to choose ① Send now or ② Schedule for later.
⚠️ Note: Longer messages are sent as several SMS, up to 10 SMS per message. One SMS holds 160 characters (153 per part once a message is split); emoji and some special characters lower that to 70. Each SMS uses one credit per recipient. If the message is longer than 10 SMS, the counter turns red and Gracely asks you to shorten it. If you don’t have enough credits, you’ll see a warning with a link to buy more. In both cases Send is disabled until you fix it.