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How to Send Email or SMS to a Group

Gracely makes it easy to communicate with an entire group at once. Whether you need to send an important update, a reminder, or encouragement, you can email or text all group members directly from the group page.

You can email or text everyone in a group straight from the group page — no need to copy addresses or numbers by hand.

Where group communication lives

  1. Go to Groups from the left sidebar

  2. Open the group you want to contact

  3. In the group's left sidebar, under the group photo, you'll see contact buttons: Mail, SMS, and Share

These actions always target current group members only. (The Mail and SMS buttons appear only when the group has active members.)

How to send an email to a group

  1. Open the group

  2. Click Mail in the left sidebar — the Send Emails modal opens

Email fields explained:

  • To — automatically includes all group members who have an email address

  • Reply to — shows the default reply address. Click Change if needed

  • Subject (required) — what members see first

  • Preheader (optional) — preview text shown in the inbox

  • Email content — use the editor to format text and add headings, links, or images

Click Send to send right away, or Save as draft to finish later.

How to send an SMS to a group

  1. Open the group

  2. Click SMS in the left sidebar — the Send SMS modal opens

SMS details explained:

  • Recipients — automatically includes all group members who have a phone number

  • Message field — type your message

  • Credits preview — shows how many credits the send will use before you send

Click Send to send immediately.

How to schedule an SMS

  1. Open the SMS modal

  2. Click the arrow next to Send and choose Schedule

  3. Pick the Date and Time

  4. Click Schedule

The SMS goes out automatically at the scheduled time.

Important things to know

  • Emails go only to members with an email address; SMS goes only to members with a phone number

  • People without contact details are skipped automatically

  • Group messages never include people outside the group

  • You can message a Private group too

Tip: Use Email for longer announcements and SMS for short, urgent reminders. Each SMS uses credits — see your SMS balance before a large send.

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