Changing plans in Gracely is quick and takes effect from Settings → Subscription. Here's what to expect.
Upgrading
When you move to a higher plan (for example Free → Standard, or Standard → Pro):
Your new plan activates immediately and shows as your Current Plan.
The features included in that plan unlock right away — for example, online giving and the church portal on Standard, or accounting and the form builder on Pro.
You're charged for the new plan based on your billing cycle (monthly or annual).
Downgrading
When you move to a lower plan:
Your church keeps access until the change takes effect, then features that belong only to the higher plan become unavailable.
Your data is not deleted — for example, accounting records or forms remain stored. You simply lose the ability to use those higher-plan features until you upgrade again.
If you're over a lower plan's limit (such as the number of users or the monthly email allowance), you may need to reduce usage to fit the new plan.
⚠️ Note: Downgrading can hide features that staff rely on (giving, accounting, the portal). Let your team know before changing plans.
Switching billing cycle (monthly ↔ annual)
You can switch between Billed monthly and Billed annually on the Subscription page. Annual billing costs less per month than monthly.
Tips
Compare what each plan includes before changing — see Understanding Gracely Plans.
Only an Administrator can change the plan (the Subscription/billing area requires that permission).
Still need help? Start a chat with us.