Recurring donations let members set up a gift that repeats automatically. Here's how they're created and how to manage or stop one.
How members set up a recurring gift
Members give from your church portal or the My Gracely app:
Go to your church's Give page (portal) or the Give tab (app).
Enter the amount and choose a fund.
Choose a giving frequency. Depending on what your church has enabled, the options are One Time, Weekly, Bi-Weekly, and Monthly.
Enter payment details and confirm.
For recurring gifts paid with PayPal, the member is sent to PayPal to approve the subscription; once approved, PayPal activates it automatically.
đĄ Tip: Which frequencies appear is controlled by your church in Portal Studio â Giving Widget â Payment Frequency Options (One Time, Weekly, Bi-Weekly, Monthly). If you don't see Weekly or Monthly options, your church hasn't enabled them there.
How admins view and cancel a recurring donation
Church admins manage recurring gifts from the dashboard:
Go to Contributions â Giving.
Find a donation marked as recurring and open its Donation Summary.
Click Cancel recurring donation.
Confirm in the Cancel a recurring subscription window by clicking Cancel recurring giving.
This stops future charges. Gifts already made stay in your records and on tax statements.
Can members cancel their own recurring gift?
Not on their own today. The My Giving area in the app and portal lets a member review their giving history, but it doesn't include a self-service cancel button. To stop a recurring gift, a member should contact their church admin, who can cancel it from the dashboard.
Editing a recurring gift
There's no in-app "edit" for an active recurring donation (such as changing the amount). To change one, cancel the existing recurring gift and have the member set up a new one with the new amount or frequency.
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