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Hosting Paid Events with Online Ticketing

Planning a conference, retreat, or fundraiser? You can create paid events, assign rooms, sell tickets, and automatically track all payments.

Sell tickets to your events and let Gracely handle payments, attendee lists, and fund tracking automatically. Here's how to set up a paid event from start to finish.

Step 1: Create a paid event

  1. Go to Calendar and click Create event.

  2. Fill in the basics:

    • Event name, Event start, and Event end

    • Event calendar (for example, Main Calendar)

    • A custom location or a Room (using a room helps prevent double-bookings)

    • Optionally add an event image and description

  3. Turn on This is a paid event. You can then also:

    • Enable Limited seats to cap attendance

    • Allow in-person payments

    • Decide who covers the processing fees

Step 2: Add ticket tiers

Offer one or more ticket types. For each tier, set:

  • The price (for example, $100)

  • A ticket name (for example, Early Bird, General Admission)

  • The availability date and quantity

💡 Tip: Use tiers to reward early sign-ups, for example "Early Bird" available until a cutoff date, then "General Admission" afterward.

Step 3: Funds are tracked automatically

When you create a paid event, Gracely automatically:

  • Creates a dedicated Fund for the event

  • Links all online and in-person payments to that fund

  • Tracks ticket sales, totals, and payment methods

To review it, go to Funds → [Event name] to see the total collected, a breakdown by source, and export options.

How people buy tickets online

  1. Share the event from your Church Portal. Each public event shows a Get Tickets button.

  2. On the ticket screen, the attendee enters their full name and email, chooses ticket types and quantity, and clicks Continue to Payment.

  3. On the payment screen, they review their tickets and pay securely with card, Apple Pay, Google Pay, or US bank account, then click Complete Purchase.

  4. They receive a confirmation email with their event and ticket details.

💡 Tip: To see who signed up, open the event from the Calendar and go to the Attendees tab.

⚠️ Note: Paid events are a Pro feature. If the This is a paid event toggle prompts you to upgrade, you'll need the Pro plan to sell tickets.

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