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Understanding SMS credits and how to use them

Support Team avatar
Written by Support Team
Updated over 2 weeks ago

Note: Don’t forget! To send SMS messages, you need to activate the feature. Click here to learn more.


Getting Started: Free Credits with Registration

When you sign up for Gracely, we give you 10 free SMS credits to help you explore the feature. These initial credits let you test out sending messages and see how SMS can benefit your church.

Additional Free Credits: SMS Activation

Once you activate your SMS account, you’ll receive 100 free SMS credits as a welcome gift. This ensures you have enough credits to start meaningful communication with your congregation right away.

Purchasing More Credits

When you need more credits, Gracely offers flexible credit packages to suit churches of all sizes and communication needs. Here’s the pricing structure:

Credits

Cost

100 SMS credits

$5.00

200 SMS credits

$10.00

500 SMS credits

$15.00

1,000 SMS credits

$25.00

2,000 SMS credits

$45.00

5,000 SMS credits

$100.00

How Credits Work

  • 1 SMS = 1 Credit: Each SMS message you send costs 1 credit. (Message length exceeding the SMS limit may require additional credits.)

  • Flexible Packages: You can purchase credits as needed. Credits do not expire, so you can use them whenever you like.

  • Transparency: Your remaining credits are always visible in your Gracely dashboard.

Why Use SMS Credits?

SMS credits provide an efficient way to manage your church's communication expenses. Instead of paying a flat monthly fee for unlimited messaging, credits allow you to only pay for what you use, giving you full control over your budget.\

Benefits of SMS Credits in Gracely

  • Cost-Effective: Tailor your purchases to your specific needs without overspending.

  • Scalable: Choose from small or large credit packages depending on the size of your congregation and communication goals.

  • Pay-As-You-Go: Buy more credits anytime, directly from your Gracely settings.

FAQ's

Q: How do I check my remaining credits?

You can view your remaining credits in the SMS section of your Gracely settings.

Q: What happens when I run out of credits?

If you exhaust your credits, you’ll need to purchase more to continue sending messages. Without sufficient credits, SMS functionality will be temporarily disabled.

Q: Do unused credits expire?

No, your purchased credits remain available until you use them.

Q: How do I activate my SMS account?

To activate SMS, you’ll need to pay a one-time activation fee of $30 and subscribe to our SMS plan for $5 per month. Once activated, you’ll receive 100 additional SMS credits as a welcome gift.


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